Ticket Policies

Virginia Opera Ticket Policies

COVID-19 Policies

Wearing a mask will be mandatory for patrons. No one will be admitted without wearing one. • Temperature checks will be mandatory for patrons. No one will be admitted without taking one. No one will be admitted with a temperature of 100°F or greater. • Six-foot social distancing will be required by all patrons who are not in the same party. • No one with a fever or symptoms of COVID-19, or known exposure to a COVID-19 case in the prior 14 days, will be permitted. • Ten feet of physical distance will be maintained between performers and audience members. • Audience seating will be sanitized before each performance. • Hand sanitizing stations will be available for use at entry. • Guided, staggered, audience dismissal will be implemented to avoid bottlenecks upon exit.

Tickets are non-refundable – all sales are final. In the event of a cancellation, refunds are not guaranteed.

Single tickets are non-exchangeable

Season subscription tickets will be exchanged (subject to availability) only if received by the box office five days prior to the performance date of the tickets being returned.

Dates, Casting and Productions are subject to change. Visit each show page for the latest information.

Lost tickets can be reprinted and held at the box office.

Your Tax Deductible Ticket Donation

Like all performing arts organizations, we depend on the financial support contributed by our friends for much of our income. Should you be unable to attend a performance for which you are holding tickets, we recommend returning them for a receipt acknowledging your donation of their paid value. Doing this as soon as possible will increase our chances of reselling them. Please mail or deliver unused tickets to our office. If this is not possible, please notify us by phone of your intention to donate the tickets at least 24 hours before the performance. A donation receipt will be mailed to you.  Unfortunately, ticket donations cannot be accepted after the performance has begun.

Please mail your donated tickets to:

Virginia Opera
P.O. Box 2580
Norfolk, VA 23501

A tax receipt for your donation will be mailed accordingly.

Gift Certificates

Gift certificates can be purchased in any amount on our website or by phone at 866.673.7282. Please note that gift certificates purchase through the Virginia Opera are only valid for opera performances in Norfolk and Richmond.


Demand-Based Pricing

Prices for all performances are subject to change (increase and decrease) based on sales. The prices on the website are adjusted in real time and reflect the most current price for each performance.

Groups of 10 or more

Groups of ten or more patrons attending one mainstage performance are able to take advantage of a tailored group package specific to your needs! Please call the Box Office, at 866.673.7282 or email us at info@vaopera.org.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We may record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone, but it can or may be shared with other opera companies.

If you have questions please contact our box office directly at 866.673.7282 or email info@vaopera.org.