Dominion Energy Center

How To Purchase Tickets
Virginia Opera Performances Only

Tickets may be purchased online at Etix or by telephone through Etix at 1.800.514.3849. Tickets may also be purchased in person at the Altria Theater Box Office at 6 N. Laurel Street Monday-Friday, 10 am-2 pm, or the Dominion Energy Center 2 hours prior to the performance. Virginia Opera subscribers and donors may purchase tickets by calling the Virginia Opera Box Office at 1.866.673.7282.

Methods of Payment

Virginia Opera accepts MasterCard, Visa and American Express. We also accept cash and personal checks drawn on a local bank.

Box Office Hours

Monday through Friday, 10:00 a.m. to 5:00 p.m. The will call window at the Dominion Energy Center is open 2 hours prior to the scheduled performance time.

Administrative and
Box Office Mailing Address

Virginia Opera
P.O. Box 2580
Norfolk, Virginia 23501

Refreshments

Full-service bars are available for your convenience on the Lower and Balcony levels. A variety of snacks are available on the Lower and Balcony levels.

Restrooms

Restrooms are located on all lobby levels. Upon leaving the theater, all restrooms are on the left.

Elevators

Elevators serving all seating levels are located next to the restrooms.

Electronic Devices

Cameras and recording equipment are strictly prohibited in the theater. Patrons with paging devices or cellular phones must set them on vibrate mode or check them with the house manager, who will contact them in the event they are paged. Patrons are also asked to turn off the beepers on their wristwatches prior to entering the theater.

Children

Virginia Opera reserves the right to deny admission to children under the age of five. All children, regardless of age, must have a ticket to enter the theater.

Parking

The Dominion Energy Center is located in downtown Richmond, between 6th and 7th Streets, and Broad and Grace Streets. The Carpenter Theatre entrance is at the corner of 6th Street and Grace Street.

For nearby parking options for events at Dominion Energy Center, please visit their website at https://www.dominionenergycenter.com/visit/directions-parking.

Wheelchair Accessibility

The Dominion Energy Center is in compliance with the Americans for Disabilities Act. Wheelchair-accessible seats are available for purchase for all performances. Patrons requiring wheelchair-accessible seating must make advance reservations with the box office in order for us to provide proper accommodation before the wheelchair-accessible seating sells out. For information or assistance, please call the box office at 757.623.1223 prior to the performance, or see the house manager during performances.

Late Arrivals

In consideration of others, latecomers will be seated at the discretion of the house manager. The theater opens one half-hour before curtain time. Unless otherwise noted, Friday evening performances begin promptly at 7:30 p.m.; Sunday matinees begin at 2:30 p.m. Please make every effort to arrive in ample time to be seated prior to curtain.